About Me

I’m a product designer with an engineering mindset, passionate about crafting thoughtful solutions across finance, healthcare, and B2B SaaS.

At Viv, I led CRM, ATS, and MAR design for home care. At RBC, I shaped AI tools, fraud detection systems, and the design system—earning Top Talent recognition.

Based in Toronto, I bridge design and engineering, applying diverse experience to make data-driven, strategic decisions. Committed to lifelong learning, I continuously explore new tools and methodologies to stay at the forefront of this evolving field.

I thrive in collaborative, cross-functional teams where product, design, research, and engineering unite to deliver meaningful, impactful solutions.

Work Experience

With 4+ years designing scalable web and mobile experiences across SaaS, fintech, healthcare, and enterprise, I create user-centred solutions that balance usability, performance, and business goals. Skilled in UX/UI, design systems, and usability testing, I thrive collaborating with engineers and product teams to build seamless, impactful products.

Open to work

Interaction Designer

Viv Technologies

Sept 2023 - Mar 2025

UX Designer & Researcher

UofT

Jan 2023 - Apr 2023

UX/UI Designer

RBC

Sept 2022 - May 2023

Interaction Designer Intern

RBC

May 2022 - Aug 2022

Core Competencies

User Experience (UX)

User Interface (UI)

Wireframing

Prototyping

Design Systems

Accessibility &
Inclusive Design

Responsive Design

Information
Architecture

Product Strategy

HTML & CSS

Why me?

I bring clarity to chaos.I thrive in ambiguity, ask the right questions, and design with intention — not for ideal flows, but for real-world impact. From 0→1 builds to complex system redesigns, I bridge the gap between product, design, and engineering with empathy and calm focus.

How I Work

Strategic. Thoughtful. Human-centered.
I think in systems, stay close to the "why," and move fast without breaking what matters. My work lives at the intersection of collaboration and craft — always rooted in solving the right problem.

Feedback That Fuels Me

Phill Aitken

Director of UX, Viv Technologies
It is my absolute pleasure to recommend Malliha Fatima, a talented and passionate product designer who never backed down from a challenge and understands the importance of process, organization and research. She is also an absolute pleasure to work with; I always looked forward to our meetings and design reviews where she would consistently have great insights and feedback. She played an integral role in several projects, contributing innovative solutions and intelligent compromises.What makes Malliha such a valuable designer is her ability to collaborate effectively within and across teams while also taking ownership of design and research tasks. She is a pleasure to work with as she consistently approaches every project with a positive attitude and is able to learn and adapt to evolving project requirements. Whether it was research, prototyping, wireframing, or refining UI elements, she demonstrated a strong understanding of design principles and a clear commitment to delivering high-quality work. I wholeheartedly recommend Malliha and believe that she will continue to impress with her skill set and dedication to her craft.

Kinjal Dua

Senior IOS Developer, Viv Technologies
I had the pleasure of working with Malliha at Viv Technologies, and it was truly a great experience. She is smart, resourceful, and always brings a thoughtful approach to problem-solving. Whether tackling complex challenges or finding innovative solutions, she consistently demonstrated a sharp intellect and a proactive mindset.Beyond her technical expertise, Malliha is a great collaborator who uplifts the team with her insights and dedication. Any company would be lucky to have her!

Ibrahim Alshaikhil

Senior Andriod Developer at Viv Technologies
It was a pleasure to collaborate with Malliiha, an interaction designer, at VIV technologies. Her talent is exceptional. She consistently produced interaction designs that were not only elegant and thoughtful, but also remarkably well-organized and clearly communicated to the development team. Her ability to bridge the gap between design and development was invaluable. I sincerely hope to have the opportunity to work with her again.

Vincent Jim, CFA

Director of Product at Viv Technologies
Malliha was great to work with and was an integral part in our successful launch of the Medication Administration Record

Adam Tonet

Senior Andriod Developer at Viv Technologies
Malliha and I worked together both on the same team and cross-team on a number of features, including one very in-depth feature with a lot of back and forth both internally and with clients. We managed to come to a solid understanding of the UX requirements and produced great features for our clients. Always enjoyed the design discussions; even when we had to push back on the occasional aspect from the dev side, we worked through it and found solutions we could agree on.

William Snieder

Product Manger at Viv Technologies
Malliha is an insightful designer, with a strong understanding of user behaviour. She is good at knowing when to compromise and when to stick to her design instincts. She creates well thought out designs which address the user's needs, and knows when to ask more questions. Overall, working with Malliha was enjoyable, and she made strong contributions to our platform.

Aleeze Asif

UX Design Lead at RBC Borealis
“Had the pleasure of working with Malliha on one of my projects. She’s a quick learner who takes feedback gracefully and is always eager to improve. Joining after the research phase, she rapidly grasped the project’s core and synthesized research efficiently. Her design deliverables were consistently high quality. I’m excited to see her continued growth and success in her career.”

Tateveik. Grigoryan

UX/UI Design Lead at RBC
As Malliha's mentor at RBC, I have had the pleasure of working closely with her and have been thoroughly impressed with her skills, dedication, and work ethic.Throughout Malliha's time at RBC, she consistently demonstrated exceptional professionalism and an eagerness to learn. She was able to quickly adapt to the work environment and proved to be a valuable member of the team. Her strong communication skills, attention to detail, and ability to work collaboratively with others contributed significantly to the success of various projects.Malliha also demonstrated a remarkable ability to take on new challenges and learn quickly. She consistently exceeded expectations and showed a genuine passion for the work the was doing. Her enthusiasm for the role was contagious and made them a joy to work with.I have no doubt that Malliha will continue to excel in her career and make a significant contribution to any organization she chooses to work for. Her skills, dedication, and professionalism make her an invaluable asset to any team. I am confident that Malliha would be a great addition to your team and would make a positive impact on your organization.

Leigh Van Maaren

Design Lead at RBC
I hired Malliha for the Summer 2022 co-op term and she was an absolute delight to have on the team. Malliha spent her term diving in to work head-first at every opportunity, fearlessly asking questions, and generally bringing an upbeat and enthusiastic attitude to anything we could throw at her. The entire team enjoyed Malliha's presence and she was able to work both work independently and go above-and-beyond at every step. Over her term, she developed masterful Figma skills that made use of pretty much everything the software had to offer - components, branches and merges galore! She also sought out opportunities to shadow members of the team in every role, participated in student leadership activities, showed her work at team meetings, and presented everything she'd learned at the end of the term. If you're looking for a kind and thoughtful Jr. Interaction Designer who brings a high level of maturity to the role - along with excellent component library building skills, and a burning desire to learn and improve, I cannot recommend Malliha enough. I can't wait to see where she goes!

Zoe Harrison

Director of Innovation at RBC
Malliha worked with me for 9 months and in that time was a key player on our multidisciplinary team. An enthusiastic learner, she rose to whatever challenge we threw at her, including leading design work and interacting with stakeholders. What really sets Malliha apart is her commitment to creating a positive and effective working culture with her teams. Highly recommended!